It must be in the correct format.
When you submit ISRC information in your Songtrust account, we require you to submit it in a certain format. There should be no spaces between the numbers/letters and all other characters (periods, hyphens, etc) must be removed.
For example, we cannot accept this ISRC:
Instead, the ISRC above must be submitted as follows:
See the example below:
If you are still having problems, please reach out to us by submitting a ticket through our Support Form with the song title and relevant ISRC information you are trying to add. You can find this form by logging into your account and finding the link on your client dashboard.
Interested in learning more? Check out our article on everything you should know about ISRCs.
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